1. Introduction and Scope
This Privacy Policy describes how jili168 collects, uses, and protects your information when you use our website and services. By registering an account or using our platform, you agree to the practices described in this document.
This policy applies exclusively to our own platform. It does not apply to third-party websites, external payment portals, or other services you may visit after leaving our domain. We recommend reviewing the privacy policies of any third-party services you interact with.
2. Personal Information We Collect
We collect information necessary to provide a secure and legal gambling environment:
Account and Identity Data
Information provided during registration to establish your identity and manage your account profile.
Verification Documents
Identification documents required to complete KYC (Know Your Customer) processes, ensuring users are of legal age and residents of the Philippines.
Payment Data
Details required to process deposits and withdrawals, managed securely through our partner payment providers.
Gaming and Transaction Activity
Records of your bets, wins, losses, and financial transactions within the platform to ensure fair play and accurate accounting.
Technical and Device Data
IP addresses, browser type, operating system, and device identifiers to optimize site performance and detect suspicious activity.
Support Communications
Records of any correspondence between you and our support team via the channels available on this site.
3. How We Collect Data
We obtain data through three primary channels:
- Directly from you: Information you enter during registration, account updates, and support requests.
- Automatically: Technical data collected via cookies and server logs as you navigate our site.
- Partner providers: Information received from our partner payment processors and verification services to validate transactions and identities.
4. Why We Use Data
Your data is used strictly for the following purposes:
- Account Management: Creating, maintaining, and securing your user profile.
- Financial Processing: Facilitating deposits and withdrawals of PHP.
- Compliance: Verifying age and identity to meet legal requirements for gambling operators.
- Security: Preventing fraud, money laundering, and the creation of multiple accounts.
- Personalization: Improving your user experience and displaying relevant content.
- Legal Obligations: Fulfilling requirements mandated by applicable laws in the Philippines.
- Marketing: Sending promotional offers, only if you have explicitly provided your consent.
5. When We Share Data
We do not sell your personal data to third parties. We only share information in the following circumstances:
- Service Providers: With payment processors, KYC verification services, and technical infrastructure providers necessary for the platform to operate.
- Legal Requirements: When required by law or when requested by relevant authorities to comply with legal processes.
6. How We Protect Data
We employ a multi-layered security approach to keep your information safe:
- Encryption: Data transmitted between your device and our servers is encrypted.
- Access Control: Internal access to personal data is strictly limited to authorized personnel.
- Payment Isolation: Sensitive payment details are handled by secure providers and are not stored in full on our local servers.
- Monitoring: Continuous monitoring of systems to detect and respond to potential security threats.
7. Cookies and Tracking
We use cookies to enhance your experience and maintain session security. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
Depending on your location and the nature of the data, you have the following rights:
- Access and Correction: You may request a copy of your data or correct inaccurate information.
- Deletion and Portability: You may request the deletion of your account or the transfer of your data.
- Objection and Withdrawal: You can object to certain processing or withdraw your consent for marketing.
To exercise any of these rights, please contact our support team via the channels available on the Support page. Please note that even after account closure, we must retain certain data as required by anti-money laundering and gambling regulations.
9. How Long We Retain Data
We retain your personal information for the duration of your active account relationship. After account closure, we will keep your data only for the period required by applicable law in the Philippines to satisfy legal, auditing, or regulatory obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, we will take immediate action to close the account and delete the associated data. Parents or guardians who believe a minor is using our platform should report this immediately via our support channels.
11. Cross-Border Transfers
To provide our services, some of our technical or payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding your privacy and the management of your data, please reach out to us via the Support page. Our team will assist you through the available communication channels.